Returns & Exchanges
At Elleme Paris, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange any item within 14 days of receipt, provided it is in its original condition and packaging.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original dust bag and box, ensuring all tags are attached and the protective film on hardware remains intact.
Ship the Item
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects and approves the return, your refund will be processed to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing